Delivery Information
Fast, Reliable, and Transparent Delivery
At Fashome, we’re dedicated to making your shopping experience seamless and enjoyable. Here’s everything you need to know about our delivery process:
1. Delivery Timeframes
- Standard Shipping: Delivered within 5–7 business days.
- Express Shipping: Delivered within 2–3 business days (additional fees apply).
- Same-Day Delivery: Available for select locations when orders are placed before 12 PM (local time).
Note: Delivery times may vary based on your location and the size of your order.
2. Shipping Costs
- Free Shipping: Enjoy free standard shipping on orders over $60.
- Flat-Rate Shipping: A low, predictable fee of $40 for all orders under $25.
- Express Shipping Costs: Calculated at checkout based on your location.
3. Order Tracking
Every order comes with a tracking number sent to your email immediately after dispatch. Use it to monitor your delivery status in real-time.
4. Delivery Locations
We currently ship to USA and EU. Unfortunately, we cannot deliver to P.O. Boxes or restricted zones at this time.
5. Handling Time
Orders are processed and dispatched within 24–48 hours (excluding weekends and holidays). For personalized or custom orders, handling time may extend by an additional 1–2 business days.
6. Delayed Deliveries
If your delivery exceeds the estimated timeframe, our customer support team is here to help. Contact us at sangleisun@gmail.com, and we’ll resolve the issue promptly.
7. Sustainable Packaging
At Fashome, we care about the environment! Your order will arrive in eco-friendly, recyclable packaging designed to protect your items and minimize waste.
8. Need Assistance?
Have questions or special delivery requirements? Reach out to us anytime at sangleisun@gmail.com, and we’ll be happy to assist you.
Shop with confidence at Fashome—your style, delivered!